Collect, analyze, and use customer feedback in one lightweight workflow
Use a website or in-app feedback widget to ask focused questions, review AI-assisted themes with the source responses still available, and connect current feedback to ChatGPT, Claude, or another MCP-compatible agent.
Collect website and in-app feedback
Choose the collection path that matches the moment you need to understand. Each response stays connected to the question and source context that produced it.
- Explore feedback widget mechanics
Collection
Feedback widget for websites and web apps
Install one widget, then open text or rating questions from a built-in launcher, your own UI, product code, or a timed prompt.
- Explore on-page website feedback
Website research
On-page surveys for website feedback
Ask visitors about pricing, signup, landing, feature, or documentation friction while the page is still in front of them.
- Explore in-app feedback workflows
Product research
In-app feedback for SaaS
Ask during onboarding, adoption, upgrade, and churn moments with optional account and product context attached.
Analyze text and rating responses without losing the evidence
AI-assisted analysis organizes a response set into an overview, common themes, positive signals, risks, confidence, suggested actions, and response count. Original submissions remain available for verification.
- Explore AI feedback analysis
Analysis
AI feedback analysis
Move from repeated responses to a focused report while keeping the source evidence within reach.
Connect customer feedback to AI tools through MCP
Give ChatGPT, Claude, and compatible agents scoped, read-only access to projects, submissions, response search, and current summaries already held in Signaldeck.
- Explore the customer feedback MCP server
Connection
Customer feedback MCP server
Retrieve current feedback context in an agent workflow without manually pasting every response into each conversation.
Keep one feedback workflow connected from question to follow-up
The capabilities work together as a repeatable loop rather than separate tools.
Ask
Choose one focused question
Start with a decision the answer can change.
Collect
Gather contextual responses
Keep the question, page, and optional user or product context attached.
Analyze
Surface what repeats
Use AI-assisted analysis for themes, risks, confidence, and suggested actions.
Verify
Return to the original evidence
Read the submissions behind a pattern before acting.
Act
Choose the smallest useful next move
Fix, test, explain, or investigate the strongest signal.
Ask again
Continue the feedback loop
Use the next response set to learn what changed.