A website feedback widget you don’t have to build

Hear what customers need while they’re on your site or in your app. Add a short script to collect text and rating answers, with the page URL saved automatically.

One script gets you started

HTML
<!-- Replace YOUR_WIDGET_ID with your widget ID. -->
<script async
  src="https://cdn.signaldeck.com/sdk/js/widget.js"
  data-widget-id="YOUR_WIDGET_ID"
  data-api-base-url="https://api.signaldeck.com"></script>

Your widget ID connects the script to the question you create in Signaldeck.

The script adds a ready-made feedback button. View full widget documentation for installation details and custom controls.

Understand the answer without piecing together the visit

A response is easier to act on when you can see what someone was doing. Signaldeck keeps the question, answer, and page URL together, so your team has a clear place to start.

Add a user ID or details such as a plan when you need more context. Your team supplies these optional details.

As answers build up, AI summaries surface repeated themes so you spend less time sorting comments. Find themes in your feedback.

Setup feedback
Question
What was unclear about getting started?
Response
I couldn’t tell how to invite the rest of my team.
Page URL
https://example.com/setup
Added by your team
plan: free

Fit feedback into the moments that matter

Give people a place to share what’s missing, or ask after a step you want to improve. Use the launch method that fits your site.

One widget for your website and your app

The same collection tools support different questions. Start with the experience you want to understand.

Questions about the Signaldeck feedback widget

How does the Signaldeck feedback widget work?

Signaldeck’s JavaScript widget lets visitors answer your feedback questions without leaving your website or web app. Add the installation snippet, create a feedback flow, and launch it from a feedback button or your own interface.

Submitted answers appear in your Signaldeck workspace, giving your team a collection and review workflow without building its own form and response dashboard.

Can I control when the feedback widget appears?

Yes. You can open the widget with:

  • Signaldeck’s feedback launcher
  • Your own button or link
  • A programmatic call through the JavaScript API

Your integration can open a question after an onboarding step or a delay, rather than interrupting every visit. You choose the trigger in your site’s code, so the request for feedback can fit the experience you want to understand.

What context comes with a widget response?

Signaldeck captures the source page URL with the answer, and your integration can add a user identifier and metadata such as plan, feature, or workflow step.

A comment like “I could not finish setup” is easier to investigate when your team can see where it happened. Product-specific context comes from the values you supply, so send only what you need for review.

Start hearing from customers without building another form.

Create a free widget, add it to your site or app, and ask about something you’re ready to improve.