Source context
Start with what was asked and where
Review the response with its page URL and any user or product context supplied through the widget.
Add a feedback widget where the decision gets stuck
Signaldeck's feedback widget lets you ask focused questions on a page or product screen while the experience is fresh, so every answer arrives with the context your team needs to act.
- Text or rating questions
- Page context by default
- Original responses retained
Install once and launch the widget four ways
Load the async SDK with your widget ID, then choose how the prompt appears for each feedback moment. The same installation supports Signaldeck's launcher, your own UI, a programmatic open, and a timed prompt.
Standard launcher
Add the built-in feedback button
- Setup
- Load the script with the widget ID and let Signaldeck create the launcher.
- Use when
- You want a visible, ready-made entry point with minimal UI work.
Custom launcher
Open it from your own button or link
- Setup
- Connect an existing control with the widget's custom launcher option.
- Use when
- The prompt should feel native to a page, menu, or product workflow.
Programmatic open
Trigger it from product code
- Setup
- Call the SDK's open method for the widget you want to show.
- Use when
- A product event or completed action defines the right moment to ask.
Timed prompt
Open it after a useful delay
- Setup
- Install the widget, then call open after the visitor has had time to engage.
- Use when
- Someone needs time to read, compare, or try the experience before answering.
Ask a text or rating question
Choose the response format that matches the decision. Text answers preserve the visitor's or user's explanation, while a rating gives the team a consistent signal to compare across responses.
Text
Learn the reason in their own words
- Best for
- Understanding hesitation, expectations, missing information, or a recent experience.
- Review
- Read the original answer and look for themes that repeat across the response set.
Rating
Compare a focused experience on a defined scale
- Best for
- Tracking a consistent measure around one page, flow, or product moment.
- Review
- Use the score as a signal, then pair it with response context before deciding what to change.
Keep page, user, and product context attached
Signaldeck records the current page URL by default. Pass a user identifier or metadata when your team needs to connect an answer to a plan, account, campaign, feature area, or another part of the experience.
- Current page URL captured by default
- Optional user identifier
- Optional response metadata
Use the standard launcher or keep the prompt inside your own UI
Choose the built-in launcher for a fast, visible feedback entry point. Connect your own control when placement, styling, or the surrounding workflow should determine how someone opens the prompt.
Standard launcher
Start with a ready-made feedback button
- Best for
- Launching quickly without designing a separate entry point.
- Control
- Signaldeck creates the launcher and connects it to the selected widget.
Your own UI
Keep the trigger inside the existing experience
- Best for
- Opening feedback from a button, link, menu item, or product event you already control.
- Control
- Use a custom launcher or call the SDK method from your code.
Use the widget on websites or inside your product
The collection mechanism stays the same. Follow the use-case guidance that matches the decision your team is trying to make.
Website pages
Understand visitor hesitation
- Ask about
- Unclear messaging, pricing objections, signup hesitation, and missing documentation.
- Use cases
- See website feedback use cases
Product screens
Learn from an in-product moment
- Ask about
- Onboarding, feature adoption, upgrade decisions, and cancellation.
- Use cases
- See product feedback use cases
Review repeated signals without losing the original responses
Submitted feedback arrives in the Signaldeck workspace with its source context. AI-assisted summaries bring themes, positive signals, risks, confidence, and suggested actions into one review while the original submissions remain available as evidence.
AI analysis
Surface repeated themes and suggested actions
Spend less time sorting submissions while keeping confidence, risks, and positive signals visible.
Original responses
Return to the evidence behind a pattern
Read the source submissions before choosing what to fix, test, explain, or ask next.
Follow the widget installation and methods guide
Use the code examples to install the async SDK, connect your own launcher, open the widget programmatically, schedule a timed prompt, and pass optional context.
Related product pages
Keep following the feedback loop
- Turn website responses into page tests
Website feedback
Find out why website visitors hesitate
Ask visitors why they hesitated, what they expected, and what would reduce risk.
- Review in-product feedback workflows
Product feedback
Collect product feedback while the experience is fresh
Ask users about the product moment they just experienced, before context fades.
- See how AI feedback analysis works
AI feedback analysis
AI feedback analysis for themes, risks, and next steps
Use AI to surface patterns and suggested actions while keeping responses visible.
Ask one useful question where the answer can change what happens next
Create a focused widget on the Free plan or review pricing when you are ready to run a broader feedback loop.