Find friction with in-app feedback

Ask users for product feedback about onboarding, a feature, or an upgrade decision, right inside your app. Signaldeck pairs answers with their question and page, helping you decide what to fix next.

Help new users reach value sooner

Find the setup steps that leave people stuck. Feedback from their first import or walkthrough shows where a clearer example could help them get started.

Connect feedback to your product and your workflow

Start with a question at the point of friction. Capture answers through the widget or your own UI, then bring that feedback into the tools where you plan improvements.

Launch the feedback widget

Add the widget to your app and trigger a question after an onboarding step or feature action. Answers stay connected to their question and page, with optional user and account context supplied by your app.

See widget setup options

Send feedback through the API

Keep your own interface, such as a cancellation form, and submit its answers to Signaldeck from your backend. Include a user identifier and product metadata to help your team understand the response.

Explore the API

Connect your AI tools with MCP

Give compatible AI assistants read-only access to collected feedback and available summaries. Explore recurring onboarding or retention problems and bring customer evidence into planning and coding sessions.

Connect an MCP client

Use the in-app feedback widget to collect customer answers, then bring them into ChatGPT or Claude through the customer feedback MCP server.

Spend less time sorting and more time on the right fix

Signaldeck’s AI summaries bring repeated themes and suggested actions together, so your team can focus its improvement time on the problems users keep raising.

  1. Check the evidence

    Review original answers behind a theme, with their context, before treating it as a priority.

  2. Choose a change

    Your team weighs the feedback against product data and effort, then chooses a fix, test, or explanation.

  3. Ask again

    After the change, ask at the same product moment to learn whether the friction remains.

A focused question for a product moment worth improving

Use Signaldeck when a short explanation would help your team choose what to improve. Interviews explore deeper reasons, analytics shows behavior at scale, and public request boards track demand. A prompt inside your product helps explain the experience users just had.

Building with a small team? Run a focused feedback loop in a small SaaS team.

Questions about in-app feedback

Where can Signaldeck help us collect in-app feedback?

Signaldeck fits moments when users are trying to reach value: onboarding, using a feature, considering an upgrade, or deciding to cancel. Your integration can open its widget from those workflows and attach relevant context.

For example, a question after an import step can reveal what made setup difficult, giving your team a concrete obstacle to address instead of another general satisfaction score.

How can Signaldeck help improve onboarding and feature adoption?

Signaldeck helps your team understand the obstacles behind incomplete onboarding or underused features. Collect answers inside your web app, then use AI-assisted summaries to surface recurring themes and suggested actions.

Repeated comments about an unclear import format, for example, can point to a better setup explanation before you commit engineering time to a new import feature.

How does Signaldeck help us decide which product feedback to act on?

Signaldeck brings original responses and AI-assisted summaries into the same workspace, so your team can move from individual requests to recurring problems worth investigating.

Review the answers behind a theme alongside your usage data and product goals. That gives a prioritization discussion concrete customer evidence; your team still chooses what to test or build rather than treating request volume as a roadmap.

Give your next product change a clearer reason

Start with one question on the Free plan. Hear what users need before committing to the next fix.